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(Usually shown during the "Dell" screen, or "Gateway" Screen)

IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
#Wd my passport is unavailable iso
#Wd my passport is unavailable how to
There are instructions on how to boot from flash drive with puppy here
#Wd my passport is unavailable download
Download Latest Puppy Linux ISO (i.e.: lupu-528.iso).Save these files to your Desktop/Burn Your Live CD: ( it may not spin up again when connected so regard this as a last golden opportunity if you canĮxtra Storage Device (USB Flash Drive, External Hard Drive)ġ. Once you get the ext drive connected and spinning up, make sure you get any available data off safely at the first attempt. howewever running them does stress the drive and if its already just on the point of failure. Its important to remember that running disc checking or repair utilities is sometimes a quick and effective way of achieving a result. If your data is not that valuable then providing the ext hard drive spins up OK then it may be worthwhile running chkdsk with the r switch or the Manufacturers disc checking/repair utility ( Note if the disc won't spin up then there very little that can be done outside of a specialist workshop/laboratory ) however this work is specilaist, and therefore costly so is only used when the data is valuable ( costs vary, but can quickly escalate depending on the amount of the data to be recovered and the severity of the problem.starting at around £400 or so (GBP) ( USD $600) and rising in many cases into the thousands. If the data is really important to you ( and your back ups have failed) then it may be wise to consider sending the drive to a data recovery specialist as they can often work wonders by reassembling your drive in a laboratory ( clean room etc) using jigs set to very fine engineering tolerances, replace the PCB and drive heads etc. Post back if you need directions on this and one of my fellow techs will likely post them up for you ( I am on holiday from today for a fortnight)
#Wd my passport is unavailable windows
If the drive spins up Ok, it would be worth booting to a live distro of Linux ( Linux Puppy is good) and use Puppy to copy off your files to another drive.( sometimes Linux will be able to "see" files that Windows can't) If your back up strategy has failed you on this occasion or if the stuff on your external drive is your main back up and the secondary back ups are not adequate then you could be in trouble. but the chances of a repair succeeding are not over high. Its possible that your ext hard drive has died, or is just about to.Ĭheck your back ups as a first priority to establish that all your important stuff ( data on your external drive ) has at least 2 extra back ups in different locations (obviously not on the ext hard drive concerned.) if your extra back ups are Ok and fully up to date then you can try and repair the drive. Hi, This sounds like it could be bad news. Right clicking and viewing the properties in Lifeguard Diagnostics shows the Health Status WarningĨ.I also tried using another USB3.0 cable which I've borrowed from a friend, but it still has the same problems.Īppreciate if any of you can help fix this problem so that I can re-access my files. When I tried running Quick Test in the Lifeguard Diagnostics, the estimated time keeps going from 1 hours to 6-7 hours, then I decided to abort it.ħ. Logical Drive shows F:, but no other info is available (Refer pic)Ħ. Tried using WD Data Lifeguard Diagnostics and Smart Status: Not available in Physical Drive. Assessing Disk Management also takes a while but it still shows as Drive F: and it shows as 100% Free, *gasp* (Refer attached)ĥ. Double clicking on the drive takes a while for the green bar to load, and then a popup appears "You need to format the disk in Drive F: before you can use it" and when I click cancel, it takes a while and then another popup says "F: is not accessible. The "green bar" at the top takes a while to load whenever I click on the drive.ģ. But it shows as Local Disk (F:) in My Computer (Refer pic). It is detecting on USB (as shown in the bottom right corner) of my bottom taskbar (Refer pic).Ģ.It takes a while to detect in My Computer. Need help to access my WD My Passport 1TB External Hard Disk as it contains important files.ġ. I've been using MyPassport and it worked fine until one day it couldn't be accessed.
